[erledigt] Demo cannot be started

[kuzja]

Hello,
I have downloaded and installed Zusi 3 Demo (from 03.10.2012) in my notebook running Windows 7 Pro, SP1.
When I start the program, the intro screen (Demo-Info) shows up normally. After confirming the screen I can see the list of trains, but I am not able to start any of them. Selecting Start from main menu, or clicking on "Starten" button in the right pane, or double-clicking a train, whatever I try, does not do anything. The screen remains unchanged, it responds to further clicks, but the simulator does not start.
In difference to other posts in this forum, there is no error message. The program simply ignores the command.
Starting the "Fahrschule" opens the help window, but again, the simulator does not start.

I did my best to search the forum for this problem, but I failed. However I could have missed some relevant information due to my poor knowledge of German language - if it is the case, and I am double-posting the question, I am sorry for this.
Thanks for help, JK

[Carsten Hölscher]

Starting the "Fahrschule" opens the help window, but again, the simulator does not start.

Can you show a screenshot of this situation, please?

Carsten

[kuzja]

Here you are...

[Hopper]

click on "Starten" above and then wait.

[kuzja]

click on "Starten" above and then wait.

I did, waited for 10 minutes, nothing happened. There does not seem to be any disk or processor activity either (except for a very short period right after clicking the button).

[F. Schn.]

Are you sure, that its version 3.0.4.0?

I ask because when I try to start Zusi there is an progress bar and a start button above the list of Strecken files ("Altenbeken_1985.st3", "Langeland_1985.st3", "Driburg_1985.st3").

[kuzja]

F.Schn.: Yes, the version is 3.0.4.0 (checked in menu Hilfe | Info...).
I resized the lower left pane with the list of "Strecken files" to see if something was hidden, but even after that there is no progress bar and no button.

[Mr. X]

Does double-clicking on the train in the list on the left work? Which of the two "Start" buttons did you try? There are two (whyever), one below the list, and one right of the list.

[Axel Hölscher]

Does double-clicking on the train in the list on the left work?

...or double-clicking a train, whatever I try, does not do anything

[kuzja]

Does double-clicking on the train in the list on the left work? Which of the two "Start" buttons did you try? There are two (whyever), one below the list, and one right of the list.

As I wrote
- double clicking does not do anything too,
- the button below the list is not shown for some reason.

[Carsten Hölscher]

You can try "Standardeinstellungen" in the settings, maybe some configuration is wrong.
Please give us the configuration of your computer (OS, graphicscard, cpu).

And show a screenshot of the graphics-settings, please.

Carsten

[kuzja]

You can try "Standardeinstellungen" in the settings, maybe some configuration is wrong.

I tried "Standardwerte alle Karten", but with no effect.

The computer and Zusi configuration can be seen on the following pictures:



It is interesting, that Windows show three graphic adapter drivers, while in Zusi graphic setting there is only one available adapter (Intel HD Graphics)...

[Alwin Meschede]

That looks as if something is seriously messed up...

It is interesting, that Windows show three graphic adapter drivers, while in Zusi graphic setting there is only one available adapter (Intel HD Graphics)...

Why is it choosing the "Reference Rasterizer" device This way, Zusi won't achieve any meaningful performance. The device should always be the "Hardware Abstraction Layer" (if it's not available to choose, that might indicate a serious problem with DirectX on your computer - reinstalling DirectX might help). But it also should offer you the Radeon Adapter, as the Intel HD has inferior 3D performance. I would try to update the Radeon driver from http://www.amd.com" target="_blank to see if this makes things work out better.

[Mr. X]

I guess, "Hardware abstraction layer" should be selectable instead of "Reference rasterizer" if the graphic driver is properly installed. Did you install latest driver for the Radeon graphics adapter?

The other settings look strange, too. 40Hz refresh rate? 9x Anti-Aliasing (edit: This seems to be related to the reference rasterizer and should be ok)? That is at least unusual.

[Stephan/Taschi]

Do you have some weird hybrid graphics configuration? My previous computer had a similar configuration with an Intel onboard chip and an ATI dedicated graphics card, which could be switched on runtime manually. Unfortunately, ATI has no official support for this setup, so every notebook manufacturer has to build their own stuff. My notebook was an Acer, but your Výrobce (I like Czechian ) will probably have a different solution than them.

Maybe try switching to the ATI card and then running Zusi again.

[kuzja]

Hello again,
Thank you all for your contributions. I experimented a bit with the graphic settings, and here are the results:

1. In Zusi settings, it is possible to switch manually to HAL. It also brings the Anti-Aliasing back to "normal" value 8. But the problem persist.

2. Refresh-Rate 40 Hz is set manually in the Intel HD Graphic Control Panel and can be changed to 60 Hz. Zusi reflects the change, but the problem persist.

3. As Stephan/Taschi noticed, there is a weird hybrid configuration of two graphic adapters. But unlike in his case, I don't see any possibility to switch between the adapters; they seem to run in parallel without difficulties. You can run AMD Catalyst Control Centre, and everything is ok, without any warning or error. And then you can start Intel HD Graphic Control Panel and again, everything is as it should be (or at least it seems to me to be).
I tried to disable the Intel adapter in the Device Manager, and the result was that the AMD Radeon driver was "stopped because it reported a problem" (information given by Device Manager after Win restart). The screen switched to some basic setting and Zusi (of course) did not start (and clicking on Konfiguration menu gave an error).
I enabled the Intel adapter again, and tried to disable the AMD Radeon driver, but the result was the same - Intel driver was stopped, screen switched to basic setting.
Enabling both drivers brought everything back to normal.

From the above it seems to me that the parallel graphic adapters perhaps confuse Zusi, but they are not in conflict, so the problem is probably not on the graphic adapter side. This is also supported by the fact that other applications have no problems with displaying.

Also the fact Zusi is using Intel graphic and does not "see" the AMD Radeon in configuration window could of course slow down the performance, but should not create the problem I am experiencing.

Concerning the proposal to update the AMD drivers, I am not very optimistic about that. I know this is one of the first pieces of advice usually given, but I don't remember it would ever solve the problem for me. Maybe I try it later...

JK

[Carsten Hölscher]

When you activate the "Meldungen"-Fenster und rightclick into the window you can see the types of activated messages. Are the yellow and red messages activated? If not do so (sometimes you have to click twice), close and start Zusi again and start the "Fahrschule".

Carsten

[Mr. X]

Concerning the proposal to update the AMD drivers, I am not very optimistic about that. I know this is one of the first pieces of advice usually given, but I don't remember it would ever solve the problem for me. Maybe I try it later...

Even if it does not solve the problem, do it. (And do the same for the Intel VGA as well). And you might want to install DirectX 9.0c runtime (http://www.microsoft.com/de-de/download ... x?id=34429" target="_blank)

[kuzja]

When you activate the "Meldungen"-Fenster und rightclick into the window you can see the types of activated messages. Are the yellow and red messages activated? If not do so (sometimes you have to click twice), close and start Zusi again and start the "Fahrschule".

Carsten

I activated all messages, started Fahrschule, but nothing happened, the "Meldungen"-list remained empty.

[F(R)S-Bauer]

Hello kuzja,

Try to disable die Intel Grafig into the Bios or the Device Manager to test it.

mfg

Ralf